PRIVACY POLICY
YOUR PRIVACY MATTERS TO US
Last updated: August 2026
Triples Apparel Limited T/A HT Tooling Solutions respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, contact us, request information or otherwise communicate or do business with us.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy and electronic communications legislation.
Who we are
The data controller responsible for your personal information is:
Triples Apparel Limited T/A HT Tooling Solutions
Joshua Lane, Middleton, Manchester, M24 2AY
United Kingdom
Company number: 11099360
Our privacy contact is:
Darren Thomas
Email: sales@httoolingsolutions.com
If you have any questions about this Privacy Notice or the way we handle your personal information, please contact us using the details above or through our website contact form.
Information we collect
Depending upon how you interact with us, we may collect information including:
- your name;
- your job title or role, where provided;
- your company or organisation name;
- your email address;
- your telephone number;
- details of your enquiry, request for information or quotation;
correspondence and communications between you and Triples Apparel Limited T/A HT Tooling Solutions ; and
- any other information you choose to provide to us.
When you visit our website, we may also collect limited technical information necessary for the operation and security of the website, such as your IP address, browser type, device information and website activity.
We do not collect payment card information or process online orders through this website.
How we collect your information
We generally obtain personal information directly from you when you:
- complete a form on our website;
- contact us by email or telephone;
- request product or technical information;
- request or respond to a quotation;
- become or enquire about becoming a customer or supplier; or
- otherwise communicate or do business with us.
We may also receive business contact information from publicly available sources, your employer or organisation, or other legitimate business sources where appropriate.
How we use your information
We may use personal information to:
- respond to enquiries;
- provide information about our products and services;
- prepare and respond to requests for quotations;
- communicate with customers, suppliers and prospective customers;
- process and administer customer and supplier relationships;
- fulfil our contractual obligations;
- maintain appropriate business and accounting records;
- improve our products, services and customer communications;
- operate, maintain and protect our website and IT systems;
- prevent or investigate fraud, misuse or security incidents; and
- comply with our legal and regulatory obligations.
We do not use personal information for purposes that are incompatible with the reason for which it was originally collected unless permitted or required by law.
Our lawful bases for using your information
UK data protection law requires us to have a lawful basis for processing personal information.
Depending upon the circumstances, we may rely upon:
Legitimate interests – where processing is necessary for the legitimate operation of our business, including responding to business enquiries, communicating with existing and prospective customers and suppliers, maintaining business relationships and protecting our website, systems and business.
When relying on legitimate interests, we consider whether our interests are balanced against your rights, interests and reasonable expectations.
Contract – where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
Consent – where you have specifically consented to us using your information for a particular purpose. Where we rely upon consent, you may withdraw it at any time.
Legal obligation – where processing is necessary for us to comply with a legal, regulatory, taxation or accounting requirement.
Contact forms and enquiries
Information submitted through our website contact form will be used to deal with your enquiry and provide relevant information about our products and services.
Information from an enquiry may subsequently form part of our business records where it results in a quotation, customer relationship or other legitimate business activity.
We do not use information submitted through our website contact form for unrelated unsolicited marketing.
Cookies and website technologies
Our website uses cookies and similar technologies where necessary for the operation, functionality and security of the website.
If we introduce additional cookies, analytics or tracking technologies, we will update our information about their use and, where required by law, obtain appropriate consent before those technologies are used.
Further information about any cookies used by our website may be provided in our Cookie Policy or cookie settings where applicable.
Website hosting and service providers
Our website is built using WordPress and is hosted by a third-party hosting provider.
We may use trusted third-party organisations to provide services such as:
- website hosting and maintenance;
- IT and cybersecurity support;
- email and communications;
- data storage and backup; and
- other services necessary to operate our business.
These organisations may process limited personal information on our behalf where this is necessary to provide their services.
Where a supplier processes personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.
Sharing your information
We do not sell, rent or trade your personal information.
We may share information where reasonably necessary with:
- service providers acting on our behalf;
- professional advisers, such as accountants, auditors or legal advisers;
- organisations involved in fulfilling a contract or customer requirement; or
- government, regulatory, law-enforcement or other authorities where disclosure is required or permitted by law.
We require appropriate protection for personal information when it is shared with third parties.
International transfers
Some organisations providing technology, hosting, communications or other services to us may process information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with UK data protection law and that appropriate safeguards are in place where required.
How we protect your information
We take appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
These measures include appropriate access controls, system security, software maintenance, backups and other safeguards appropriate to the nature of the information being processed.
Access to personal information is restricted to employees, contractors and service providers who require it for legitimate business purposes.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, contractual, accounting or regulatory requirements.
As a general guide:
- routine website enquiries that do not result in an ongoing business relationship will normally be retained for no longer than 24 Months after the last meaningful contact;
- quotations, customer and supplier information may be retained for the duration of the business relationship and for an appropriate period afterwards; and
- financial, contractual and transaction records will be retained for the period required by applicable legal, taxation and accounting requirements.
Where no specific retention period applies, we consider the purpose for which the information was collected, whether it remains necessary and any legal or contractual requirements.
Information that is no longer required will be securely deleted or anonymised where appropriate.
Your data protection rights
Depending upon the circumstances and the lawful basis on which we process your information, UK data protection law may give you the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain uses of your personal information;
- request the transfer of certain information to you or another organisation where the right to data portability applies; and
- withdraw your consent at any time where processing is based upon consent.
These rights do not apply in every circumstance and may be subject to exemptions under applicable law.
If you wish to exercise a data protection right, please contact our privacy contact using the details given in this Privacy Notice.
Your right to object
Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing in certain circumstances.
You also have the right to object at any time to the use of your personal information for direct marketing purposes.
Please contact us if you wish to exercise this right.
Complaints
If you have concerns about the way we have handled your personal information, we would appreciate the opportunity to address them and ask that you contact us in the first instance.
You also have the right to make a complaint to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Further information about your rights and how to make a complaint is available from the ICO.
Business changes
If Triples Apparel Limited T/A HT Tooling Solutions sells, transfers, restructures or merges part or all of its business or assets, personal information held by us may be disclosed to prospective purchasers and their professional advisers and, where appropriate, transferred as part of the relevant business or assets.
Any such processing will be undertaken in accordance with applicable data protection law.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our website, systems, business practices, service providers or legal requirements.
The latest version will be published on our website and the date shown at the beginning of this Privacy Notice will be updated.
We encourage you to review this Privacy Notice periodically.
Contact us
If you have any questions, comments or requests concerning this Privacy Notice or our use of your personal information, please contact:
Darren Thomas
Triples Apparel Limited T/A HT Tooling Solutions
Joshua Lane, Middleton, Manchester, M24 2AY
United Kingdom
Email: sales@httoolingsolutions.com
Alternatively, you can contact us through our website contact form.